At Velvotic, we prioritize your privacy. This policy outlines how we collect, use, and protect your information when you visit www.velvotic.com
1. Information We Collect
• Personal Information: Name, email, shipping/billing address, phone number, and payment details (processed securely via third-party gateways).
• Non-Personal Information: Browser type, IP address, pages visited, and time/date of visits.
2. How We Use Your Information
• To process and fulfill orders.
• To improve our products, services, and website.
• To communicate order updates, promotions, and offers (with your consent).
• To detect and prevent fraudulent activities.
3. Payment Processing
All payments are securely processed via trusted third-party gateways like RazorPay / Google pay / paytm /etc. We do not store or access your card details.
4. Sharing Your Information
We do not sell or rent your information. We may share data with:
• Service Providers: For shipping, payment processing, and marketing support.
• Legal Authorities: If required by law.
• Business Transfers: In case of mergers or acquisitions.
5. Data Security
We use industry-standard security measures to protect your data. However, no system is 100% secure.
6. Cookies
We use cookies to improve your browsing experience and analyze site traffic. You can manage cookies in your browser settings.
7. Your Rights
You can access, update, or delete your information and opt-out of marketing at any time. Contact us at support@velvotic.com
8. Changes to This Policy
We may update this policy periodically. Changes will be posted here with an updated effective date.
9. Contact Us
Velvotic
Email: support@velvotic.com
Phone: +91 9220641865
Address: Jharsha Village Sector 39, Gurgaon